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Pedestrian Bridge

TERMS OF BUSINESS

TRACENET LEGAL SERVICES

1.             Definitions and Interpretation

1.1           In these Conditions the following words shall have the following meanings:

 

Client” means the individual, partnership, company, or any other entity instructing Tracenet Legal Services to carry out Services.

Conditions” means these terms and conditions incorporated into every contract for Services made between the Client and Tracenet Legal Services.

Services” means any of the services and activities carried out by Tracenet Legal Services on behalf of the Client, tracing absconding debtors, legal services, and bespoke credit management assistance.

Tracenet” means Tracenet Legal Services whose business address is 12 Haviland Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7RG, and includes any employees, agents, representatives, suppliers, or any other third parties contracted by Tracenet Legal Services in providing the Services.

 

1.2           In these Conditions references to any statute or statutory provision shall, unless the context otherwise requires, be construed as a reference to that statute or statutory provision as from time to time amended, consolidated, modified, extended, re-enacted, or replaced.

1.3           In these Conditions references to the masculine include the feminine and the neuter and to the singular include the plural and vice versa as the context admits or requires.

1.4           In these Conditions headings will not affect the construction of these Conditions.

 

2.             Application

 

2.1           Subject to any variation under Condition 2.3, any contract or agreement for Services between Tracenet Legal Services and the Client will be on these Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Client purports to apply under any document).

2.2           These Conditions supersede all previous terms and conditions in force between Tracenet Legal Services and the Client and prospective clients unless otherwise agreed in writing by Tracenet Legal Services.

2.3           Any variation to these Conditions shall have no effect unless expressly agreed in writing and signed by the proprietor of Tracenet Legal Services. Nothing in this Condition will exclude or limit Tracenet Legal Services liability for fraudulent misrepresentation.

2.4           Each request by the Client for Tracenet Legal Services to provide the Services shall be deemed to be a request by the Client to receive Services subject to these Conditions.

 

3.             Tracing

 

3.1           Absconder Trace

3.1.1        Where tracing is charged on a “No Find, No Fee” basis a successful trace is where a contact address for the subject is obtained and confirmed by Tracenet Legal Services to the Client.

3.2           Employment Trace

3.2.1        Where tracing is charged on a “No Find, No Fee” basis a successful trace is where either:
3.2.1.1     the subject is confirmed to be in employment and their employer’s details are provided by Tracenet Legal Services to the Client; or

3.2.1.2     the subject is confirmed by Tracenet Legal Services to the Client as being self-employed; or

3.2.1.3     the subject is confirmed by Tracenet Legal Services to the Client as being unemployed.

3.3           Trace Re-check Requests

3.3.1        If requested, re-checks will be carried out within 14 (14) days of the original report.

3.3.2        Re-checks requested after the expiry of the 14 (14) day period referred to in Condition 3.3.1 above will be treated as a new trace.

3.3.3        Where information supplied by Tracenet Legal Services is found to have been incorrect at the time of the original report, a full credit of the original report fee will be issued to the Client.

3.3.4        Where information supplied by Tracenet Legal Services is found to have been incorrect at the time of the original report but new information is obtained in the course of the re-check, a full credit of the original report fee will be issued to the Client and the new information will be supplied and invoiced to the Client at the agreed trace fee.

3.3.5        Where information supplied by Tracenet Legal Services is found to have been correct at the time of the original report and where new information is obtained in the course of the re-check, a further fee equal to the original report fee will be charged to the Client.

3.3.6        Where information supplied by Tracenet Legal Services is found to have been correct at the time of the original report and that information is confirmed as still correct or approximate date of leaving since the original report date is confirmed in the course of the re-check, a further fee equal to 50% of the original report fee will be charged to the Client in addition to the original report fee.

 

4.             Service of Documents

 

4.1           The collection and delivery of documents from the Client’s premises are subject to a collection/delivery fee as advised to the Client from time to time by Tracenet Legal Services of up to £55.00.

4.2           Subject to the remaining provisions of this Condition 4 below, the fee agreed between Tracenet Legal Services and the Client for the service of documents includes attendance at the subject’s address in accordance with CPR Rules (Part 6) or equivalent to attempt service and the preparation of a witness statement.

4.3           If requested by the Client, an affidavit of service will be prepared and sworn by Tracenet Legal Services subject to an additional fee of £7.00 along £35.00 to cover admin time and travel. 

4.4           Unless the Client provides duplicate copies of each set of documents to be served, Tracenet Legal Services reserves the right to make reasonable charges to the Client for photocopying of documents prior to service at £0.10p per page.

4.5           Fees for the postage of large or bulky items will be charged at cost by Tracenet Legal Services to the Client.

4.6           Fees for the same-day service of documents will be advised by Tracenet Legal Services to the Client and may include courier charges and fees at an hourly rate.

4.7           Fees for the next day's service of documents will be advised by Tracenet Legal Services to the Client and may include overnight guaranteed delivery charges.

 

5.             Provision of Services


5.1           With effect from the Commencement Date, we shall, throughout the course of the instructions, provide the Services to the Client as agreed within the Client's original instruction.
5.2           We shall provide the Services with reasonable skill and care, commensurate with prevailing standards in the litigation support, data processing, and professional investigation sector in the United Kingdom.
5.3           We shall act in accordance with all reasonable instructions given to us by the Client provided that such instructions are lawful.
5.4           We shall be responsible for ensuring that the Services comply with all statutes, regulations, bye-laws, standards, codes of conduct, and any other rules relevant to their provision.
5.5           We may, in relation to certain specified matters relating to the Services, act on the Client’s behalf. Such matters shall not be set out in this Agreement but shall be agreed between the Parties (any such agreement to be confirmed in writing) as they arise from time to time.
5.6           We reserve the right to amend or supplement any Terms herein contained generally or specific to any matter by providing notice in writing.
5.7           Our services require us to process personal data, which shall be done so in accordance with the following conditions:
5.7.1       If we are a controller or joint controller for the personal data we process, we will document all the applicable information required of us under Article 30(1) of the GDPR.
5.7.2       If we are a processor for the personal data we process, we will document all the applicable information required of us under Article 30(2) of the GDPR.
5.8          Our processing of personal data is documented in our Data Processing Statement which shall be maintained and made openly available upon request. 

 

6.             Client’s Obligations and Liabilities

6.1           The Client warrants and undertakes that any accounts referred to Tracenet Legal Services for action are true and valid and agrees that Tracenet Legal Services will not be liable for any loss or damage which may be suffered as a consequence of the Services provided.

6.2           The Client warrants and undertakes that any signatory or person or organisation that submits any request for Services has the proper authority to do so and agrees and undertakes to be liable for any fee or other charges incurred as a result of that submission.

6.3           Tracenet Legal Services may require additional information from the Client to enable Tracenet Legal Services to carry out the Services. Any request for additional information by Tracenet Legal Services to the Client should be produced as soon as possible. In the event that the Client has failed to provide such additional information after the expiry of 14 days, Tracenet Legal Services reserves the right to re-assign the age of the debt and adjust the commission rate accordingly.

6.4           Any information supplied by Tracenet Legal Services to the Client is to be treated as indicative only and the Client agrees that information supplied by Tracenet Legal Services is supplied in the strictest of confidence. The Client agrees not to divulge any information or part to any third party or parties. All correspondence including conversations are agreed to be strictly confidential and shall not be repeated to any outside source.

6.5           The Client shall make all payments due to Tracenet Legal Services under these Conditions or otherwise without any deduction whether by way of set-off, counterclaim, discount, abatement, or otherwise unless the Client has a valid court order requiring an amount equal to such deduction to be paid by Tracenet Legal Services to the Client.

6.6           The Client agrees and permits Tracenet Legal Services to make searches against the Client at any credit reference agency unless such consent is withdrawn by written notice to Tracenet Legal Services.

6.7           The Client agrees to undertake any reasonable actions and provide instructions to Tracenet Legal Services upon request to enable Tracenet Legal Services to carry out the Services. In the event that the Client fails to take such actions or provide instructions within 21 days, Tracenet Legal Services reserves the right to charge the Client the fees and/or commissions agreed to be payable as if the Services had been successfully performed in their entirety by Tracenet Legal Services.

 

7.             Fees, Commissions, and Charges

7.1           The prices and charges payable by the Client are those quoted prior to the commencement of work unless otherwise separately agreed in writing to the Client prior to Tracenet Legal Services being instructed to act by the Client.

7.2           Where prices and charges are not quoted, Tracenet Legal Services undertakes as far as is reasonable and is possible to notify the Client of any extraordinary or additional charges before such charges are incurred or likely to be incurred.

7.3           All fees and charges are subject to VAT at the prevailing rate where applicable.

7.4           If requested by Tracenet Legal Services, the Client agrees to make a payment on account of costs prior to the commencement of the provision of the Services by Tracenet Legal Services.

7.5           Tracenet Legal Services reserves the right to deduct collection fees from all direct payments received on behalf of the Client.

7.6           Tracenet Legal Services credit terms are 14 days from the date of invoice unless extended credit terms have been agreed in writing with Tracenet Legal Services.  Time of payment shall be of the essence of all contracts between the Client and Tracenet Legal Services to which these Conditions apply.
7.7           Tracenet Legal Services charges interest at 8% above base on late payment of invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended from time to time).

7.8           In the event that the Client instructs Tracenet Legal Services to institute any form of legal action, the Client will be liable in such cases on an indemnity basis for all charges, costs, expenses, fees (including court fees) and disbursements of whatever nature incurred by or billed to Tracenet Legal Services notwithstanding that the same may be recovered from the Clients debtor(s) and in the event that the same are recovered by Tracenet Legal Services, the said amounts will be repaid to the Client.

7.9           Where Tracenet Legal Services is instructed to carry out additional work such as liaising with solicitors, outside agencies, producing written reports, acting solely as a witness, etc, this work is chargeable at an hourly rate advised from time to time by Tracenet Legal Services to the Client.

7.10         Tracenet Legal Services reserves the right to deduct any amounts due to Tracenet Legal Services pursuant to overdue outstanding invoices to the Client from any monies held in Tracenet Legal Services client account on behalf of that Client.

 

8.             Other Services

8.1           Tracenet Legal Services will, on application, provide Clients with other services, tailored to the Client's specific requirements and for which a separate and or additional agreement or charges will be reached if requested by the Client.

8.2           Where such services are provided the Client will be liable for all incumbent overheads, disbursements, and charges whatsoever incurred by Tracenet Legal Services or its agents at the prescribed rates notified or agreed separately with the Client.

8.3           Where the Client instructs Tracenet Legal Services to hold suspend or discontinue performance of such services without reasonable explanation or without the recommendation of Tracenet Legal Services, then Tracenet Legal Services reserves the right to charge the Client the fees and/or commissions agreed to be payable as if such services had been successfully performed in their entirety by Tracenet Legal Services.

 

9.             Tracenet Legal Services Obligations and Liabilities

 

9.2           Tracenet Legal Services has in place public liability insurance and professional indemnity insurance and the Client accepts that Tracenet Legal Services' total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Services shall be limited to the sum insured provided always that Tracenet Legal Services shall not be liable to the Client for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of good­will or otherwise), costs, expenses or other claims for consequential compen­sation whatsoever (howsoever caused) which arises out of or in connection with the Services provided by Tracenet Legal Services. Nothing in these Conditions excludes or limits the liability of Tracenet Legal Services for death or personal injury caused by Tracenet Legal Services negligence or fraudulent misrepresenta­tion.

9.3           Tracenet Legal Services will not be liable for any losses or damages arising out of any incorrect information contained in any legal processes.

9.4           Tracenet Legal Services accepts no liability for errors or negligence caused by actions of employees, representatives, suppliers, or any other third party contracted by Tracenet Legal Services in providing the Services or fulfilling its responsibilities and duties towards the Client.

9.5           Tracenet Legal Services will at all times maintain confidentiality as regards the information obtained from the Client in the performance of the Services and shall not disclose such information to any third party (other than its employees, agents, representatives, professional advisors, suppliers or any other third parties contracted by Tracenet Legal Services in providing the Services) without the consent of the Client (such consent not to be unreasonably withheld) or to the extent that Tracenet Legal Services is under a legal duty to disclose such information.

9.6           Documents provided to Tracenet Legal Services are agreed to be provided at the sender's own risk and only copies of relevant documents should, if necessary, be passed for action. Tracenet Legal Services does not accept responsibility for any documents that are lost or destroyed. Tracenet Legal Services reserves the right to dispose of or destroy documents still in its possession three months from the date of receipt.

9.7           Witness court attendance by Tracenet Legal Services is subject to court location and availability.

 

10.           General Conditions

10.1        Tracenet Legal Services reserves the right to defer the provision of the Services if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of Tracenet Legal Services including without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party's workforce) provided that, if the event in question continues for a continuous period in excess of 30 days, either party shall be entitled to give notice in writing to the other to terminate any contract subject to these Conditions.

10.2         In the event of a Client failing to pay any charges or invoices due to Tracenet Legal Services, then Tracenet Legal Services reserves the right not to provide the Client with continuing Services and to withdraw all or any Services without notice.

10.3         Each right or remedy of Tracenet Legal Services under these Conditions is without prejudice to any other right or remedy of Tracenet Legal Services whether under these Conditions or not.

10.4         If any provision of these Conditions is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unen­forceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of these Conditions and the remainder of such provision shall continue in full force and effect.

10.5         Failure or delay by Tracenet Legal Services in enforcing or partially enforcing any provision of these Conditions will not be construed as a waiver of any of its rights under these Conditions.

10.6         Any waiver by Tracenet Legal Services of any breach of, or any default under, any provision of these Conditions by the Client will not be deemed a waiver of any subsequent breach or default and will in no way affect the other terms of these Conditions.

10.7         Nothing in these Conditions or the provision of the Services shall create or be deemed to create a partnership or the relationship of principal and agent or employer and employee between the Client and Tracenet Legal Services.

10.8         Any notice hereunder shall be in writing and be deemed to have been duly given if delivered personally or sent by pre-paid first-class post (airmail if to an address outside the United Kingdom) fax to the party concerned at its last known address.  Notices delivered personally shall be deemed to have been given when delivered, notices sent by first class post shall be deemed to have been given seven days after despatch (fourteen days if given by airmail) and notices sent by fax shall be deemed to have been given on the date of despatch.

10.9         The Client is not permitted under these Conditions to attempt to employ any Tracenet Legal Services staff whilst employed by Tracenet Legal Services or for a period of six months after leaving Tracenet Legal Services.

10.10       Tracenet Legal Services and the Client do not intend that any term of these Conditions will be enforce­able by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party any contract for the provision of Services.

10.11       These Conditions shall be governed by English Law and all parties shall submit to the exclusive jurisdiction of the courts of England and Wales.

12.            Confidentiality


12.1          Each Party undertakes that, except as provided by sub-Clause 9.2 or as authorised in writing by the other Party, it shall, at all times during the continuance of this Agreement and in perpetuity after its termination:
12.1.1      keep confidential all Confidential Information;
12.1.2      not disclose any Confidential Information to any other party unless agreed in advance or as required by law, or in response to an order of a Court of competent jurisdiction;
12.1.3      not use any Confidential Information for any purpose other than as contemplated by and subject to the Terms of this Agreement;
12.1.4      not make any copies of, record in any way or part with possession of any Confidential Information; and
12.1.5      ensure that none of its directors, officers, employees, agents, sub-contractors, or advisers does any act which, if done by that Party, would be a breach of the provisions of sub-Clauses 12.1.1 to 12.1.4 above.
12.2         The provisions of this Clause 12 shall continue in force in accordance with its Terms indefinitely, notwithstanding the termination of this Agreement for any reason.

 

13.            Documentation/Personal Data


13.1         Documents sent by you to us are sent at your own risk, and we take no responsibility for ensuring safe receipt. You should send original documents by secure mail, such as special delivery or courier, and where originals are not necessary, you should send copies only. You are responsible for ensuring any personal information sent to us electronically is done so with the appropriate technical measures to ensure that the information is protected during sending.
13.2        At the end of the provision of the Services relating to the processing of Personal Data, at the Clients option, we shall either return all of the Personal Data to you or securely dispose of the Personal Data (and thereafter promptly delete all existing copies of it) except to the extent that any applicable law requires us to store such Personal Data and in any event no later than the expiry of six years from the date of completion of the services, or any such period specified within the Limitation Act 1980 as may be amended from time to time. This clause 13 shall survive termination or expiry of the Contract.
13.3       Taking into account the state of technical development and the nature of the processing, we shall implement and maintain the technical and organisational measures required to protect the Personal Data against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, or access.
13.4       We will assist you in ensuring compliance with your obligations pursuant to Articles 32 to 36 of the GDPR (and any similar obligations under applicable Data Protection Laws) taking into account the nature of the processing and the information available to us and assist you (by appropriate technical and organisational measures), insofar as this is possible, in the fulfillment of your obligations to respond to requests for exercising the Data Subjects’ rights under Chapter III of the GDPR (and any similar obligations under applicable Data Protection Laws) in respect of any Protected Data.
13.5       If a Data Subject exercises their rights directly with us, we shall take all required steps and measures to respond to the Data Subject, only where there is a statutory obligation for us to do so.
13.6      We shall notify you without undue delay and in writing on becoming aware of any Personal Data Breach in respect of any Protected Data.
13.7      We shall upon request submit audits and undertake to inspect and provide the Client with the requisite information to ensure compliance with Article 28 of the GDPR obligations. We will inform the Client immediately if there is a danger of something infringing the GDPR or other data protection laws of the United Kingdom, EU, or a member state.
13.8       Where we have appointed a Data Protection Officer, they shall be named on our website.
13.9       For the avoidance of doubt instructions are accepted on the basis that our Services are conducted under the direction of the Client and as such we shall be deemed to be the Data Processor and the Client, and/or the principal shall be deemed the Data Controller unless we determine both the manner and the purpose of the processing, in which case, we shall be Data Controller or Joint Data Controller.
13.10     All instructions are carried out with due consideration given to the provisions and requirements of the Bribery Act 2010 and accordingly no part of the instructions will be conducted in breach thereof.
13.11     We shall meet the responsibilities to ensure all staff, internal, external, or contracted and its supply chain workers are not victims of modern slavery or human trafficking. The safeguards against modern slavery or human trafficking are carried out with due diligence procedures.

 

14.         Limitation of Liability


14.1      This Clause 14 sets out the entire financial liability of the Parties (including that for the acts or omissions of their employees, agents, or subcontractors) to each other for any breach of this Agreement; any use made by the Client of Services; and any representation, statement or tortious act or omission (including, but not limited to, negligence and breach of statutory duty) arising out of or in connection with this Agreement.
14.2      Neither Party shall be liable to the other, whether in contract, tort (including negligence), restitution, or for breach of statutory duty or misrepresentation for any loss of profit, loss of goodwill, loss of business opportunity, loss of anticipated saving, loss or corruption of any data or information, or any special, indirect or consequential damage or loss that may be suffered by the other Party that arises out of or in connection with this Agreement.
14.3      Without prejudice to Clause 14, our total liability arising out of or in connection with this Agreement (whether in contract, tort (including negligence), restitution, for breach of statutory duty or misrepresentation or otherwise) shall be limited to the value of the Services in respect of any and all other acts or omissions.

15.        Force Majeure


15.1      No Party to this Agreement shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party. Such causes include, but are not limited to power failure, Internet Service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action, or any other event that is beyond the control of the Party in question.
15.2     In the event that a Party to this Agreement cannot perform their obligations hereunder as a result of force majeure for a continuous period of 4 weeks, the other Party may at its discretion terminate this Agreement by written notice at the end of that period. In the event of such termination, the Parties shall agree upon a fair and reasonable payment for any and all Goods delivered and/or any and all Services provided up to the date of termination. Such payment shall take into account any prior contractual commitments entered into in reliance on the performance of this Agreement.

16.       Term and Termination


16.1     This Agreement shall remain in force from the Commencement Date of this Agreement and shall continue to the termination of this Agreement.
16.2     We will treat as confidential all information concerning the Client's business affairs received as a result of instructions received and not disclose the information to any third party save to those persons whom we deem necessary and solely for the purpose of carrying out the Client's instructions unless such information

(a) is or becomes generally available to the public or

(b) is required to be disclosed in any jurisdiction by law.
16.3     We, in the provision of the Services, may be required to outsource all or part of the Services to a sub-contractor/sub-processor. In some instances, we will use sub-contractors/sub-processors who are not members of our screened panel, but that meet our requirements as specialists. In the event that we do so, we will notify you of their details. If you do not give permission for us to instruct sub-contractors/sub-processors at our sole discretion, you must notify us in writing in the initial instruction or as soon as reasonably practical thereafter and in any event before we commence the Services, and we will then seek your further permissions if necessary. It is acknowledged that all sub-contractors/sub-processors will be bound by all of the conditions contained within these Terms.
16.4      For the purpose of law enforcement and/or fraud awareness/prevention or enforcement it is agreed that non-personal data acquired by us may be shared at our discretion. Personal data however will remain confidential.
16.5      We reserve the right to conduct due diligence prior to the commencement of the Services of the Client and their instructions. This may require proof of the Client's identity and or compliance with the Money Laundering Regulations in the jurisdiction in which the Services are to be provided.
16.6      We reserve the right to terminate the provision of our Services to the Client by providing written notice delivered to the Client's address or by email. The Client may also terminate their instructions to us on any matter at any time by providing us with written notification. Notwithstanding any termination by either party, the Client agrees to pay any outstanding fees and costs incurred up to the date of termination or the fixed fee agreed.
16.7      In accordance with clause 16.3 above, in the unlikely event that we cease trading, or you are unable to contact us for a period of not less than 4 weeks, any sub-contractor/sub-processor instructed by us, will, by default, become a joint data controller with you. In this event, and if you are unaware of whom the sub-contractor/sub-processor is, you should contact enquiries@tracenet.co.uk who will be able to locate the information for you. Once you are in contact with that sub-contractor, the sub-contractor, shall cease to be the joint data controller, and shall, in accordance with clause 12 which binds them to these Terms, revert to the position of processor/sub-processor.

17.        Effects of Termination
Upon the termination of this Agreement for any reason:


17.1      any sum owing by either Party to the other under any of the provisions of this Agreement shall become immediately due and payable;
17.2      all Clauses which, either expressly or by their nature, relate to the period after the expiry or termination of this Agreement shall remain in full force and effect;
17.3      termination shall not affect or prejudice any right to damages or another remedy which the terminating Party may have in respect of the event giving rise to the termination or any other right to damages or another remedy which any Party may have in respect of any breach of this Agreement which existed at or before the date of termination;
17.4      subject, as provided in this Clause 17 and except in respect of any accrued rights neither Party, shall be under any further obligation to the other; and
17.5     each Party shall (except to the extent referred to in Clause 8) immediately cease to use, either directly or indirectly, any Confidential Information, and shall immediately return to the other Party any documents in its possession or control which contain or record any Confidential Information upon request of the other Party.

 

18.       No Waiver
No failure or delay by either Party in exercising any of its rights under this Agreement shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of this Agreement shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

19.       Further Assurance


19.1     Each Party shall execute and do all such further deeds, documents, and things as may be necessary to carry the provisions of this Agreement into full force and effect.
19.2     From time to time we may wish to issue publicity about our Services which may include details of previous cases or case scenarios we shall make no specific references to the Client's matter which may reveal or otherwise lead to be revealed any information which shall be subject to Clause 8 herein.
19.3     We reserve the right to act on behalf of other individuals/companies who operate in the same locality as the Client or any related subject area subject to our obligations of confidentiality and Conflict of Interest as contained herein.
19.4     In the event that the Client is not satisfied with the Service provided, a written complaint should be made to us in the first instance. All complaints will be handled in an efficient manner and all attempts will be made to solve them quickly. 

20.       Severance


In the event that one or more of the provisions of this Agreement is found to be unlawful, invalid, or otherwise unenforceable, that / those provision(s) shall be deemed severed from the remainder of this Agreement. The remainder of this Agreement shall be valid and enforceable.

21.      Law and Jurisdiction
These Terms of business are governed by and shall be construed in accordance with the laws of the jurisdiction of England and Wales and you agree to submit to the exclusive jurisdiction of the Courts therein.

22.      Agreement to these Terms
The Client shall agree to be bound by these Terms, by instructing or continuing to instruct us and upon condition that we accept or indicate or imply acceptance by commencing the Service.

PROCESS SERVING

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DEBTOR TRACING

A trusted UK Tracing Specialist, helping locate Debtors, Absconders, and Goneaways.

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